Day-to-Day HR Support

We act as your trusted, go to HR support when people issues arise, giving managers and business owners access to practical, responsive advice exactly when it is needed. From day to day employee queries to more complex people matters, we provide clear guidance to help you move forward with confidence and reduce the risk of getting things wrong.

Our support can be provided on a retained basis or through ad hoc project support, giving you flexibility depending on your needs. We offer HR advice, reassurance and direction before decisions are made or actions are taken, helping you interpret policies, understand your legal responsibilities and apply guidance correctly in real workplace situations.

By focusing on practical solutions rather than theory, we help you manage issues consistently, fairly and in a way that works for your business and your people.

 We understand the challenges of allocating resources to manage HR procedures effectively. 

NCS HR is here to help minimise the risk of employment tribunals with our services:

Investigations and Disciplinary Actions: We conduct thorough investigations and facilitate disciplinary procedures to ensure compliance and fair processes.

Formal Meetings Management: We assist in organising and managing formal meetings, ensuring all necessary procedures are followed to protect your organisation.

Witness and Note-Taking Services: We provide impartial witness or note-taking services during meetings or hearings, maintaining clarity and transparency.

With our support, you can ensure that all HR procedures are handled effectively, reducing disputes and safeguarding your organisation's reputation. 

Let us help you create a fair and compliant workplace, allowing you to focus on your core mission and objectives.

 When performance is not consistently or effectively managed, it can impact engagement, results, and team morale. Managers often need support to address issues early, set clear expectations and have confident performance conversations.

We offer practical support across the following areas of performance management:

Formal Performance Meetings: We assist in conducting structured performance meetings to ensure clear communication of expectations and goals.

Appraisals and Performance Reviews: Our team helps facilitate appraisals and performance reviews, providing valuable feedback to employees and identifying areas for growth.

Training and Development: We support the creation and implementation of training and development programmes to enhance employee skills and performance.

By prioritising performance management, you can boost team engagement and drive organisational success. 

Employee absence can quickly become a challenge for business owners and managers, affecting productivity, morale and day to day operations. When absence is not managed consistently or confidently, it can lead to increased costs, disruption and added pressure on teams. Supporting employee physical and mental health is essential, but this must be underpinned by clear, fair and effective absence management to maintain a positive and productive workplace.

We offer comprehensive services to enhance your absence management strategies:

Policy Review and Recommendations: We review your current absence and sickness policies, identifying improvements and providing tailored recommendations for clarity and effectiveness.

Support for Absence Cases: We can assist in managing short-term and long-term absences sensitively and effectively, ensuring compliance with employment law while prioritising employee well-being.

Return to Work Interviews: We help facilitate return-to-work interviews, gathering important insights and supporting employees in their reintegration into the workplace.

Occupational Health Referrals: We assist with OH referrals, guiding you through the process of requesting medical assessments and obtaining necessary records.

 By prioritising employee health and implementing effective absence management practices, you can reduce absenteeism costs and create a supportive workplace. 

Navigating TUPE (Transfer of Undertakings Protection of Employment) legislation can be complex, especially when one business takes over the work of another. 

We are here to provide guidance throughout this process, ensuring compliance with all legal requirements.

Additionally, handling redundancies can be particularly challenging for small organisations. Our independent support helps you manage the redundancy process sensitively and appropriately, covering all necessary aspects to protect your organisation and its employees.

We offer comprehensive assistance with TUPE, redundancy, and restructuring to help you maintain a fair and compliant workplace during transitions. 

Let us guide you through these complexities with expertise and care.

When working relationships start to break down, issues can escalate quickly if they are not addressed early. 

Conflict and tension can have a significant impact on morale, productivity and wellbeing, particularly within small teams where relationships are closely connected and day to day interactions matter. 

Left unresolved, these situations can lead to formal grievances, disciplinary processes or even employee exits. Early, impartial intervention can often prevent issues becoming entrenched and reduce long term damage.

We provide practical, supportive mediation to help resolve concerns before they escalate, including:

Informal mediation to facilitate open, constructive and balanced conversations
Support for managers navigating difficult working relationships or team conflict
Guidance on addressing concerns sensitively, fairly and proportionately
Early resolution support to reduce the need for formal grievances or disciplinary action
 

By addressing issues early through mediation and relationship repair, you can protect working relationships, reduce disruption, rebuild trust and maintain a positive, professional and respectful working environment.