Frequently Asked Questions

We work closely with you to understand your specific challenges and goals. We offer practical HR solutions designed to enhance productivity, improve employee engagement, and ensure legal compliance - supporting your business’s long-term success.

Yes. Small businesses often face the same people challenges as larger organisations, but without in house HR support. We help small business owners and managers handle people issues confidently, reduce risk and stay compliant, while taking pressure off your day to day workload. 

Yes, we offer both one-off projects and ongoing retained HR support, where we can become your trusted HR partner, providing regular advice and assistance as your business grows.

NCSHR offers tailored HR services for businesses across any industry, including manufacturing, Social care, Hospitality, Charitable and more. We adapt our approach to the unique needs of each sector, ensuring that the solutions we provide align with industry-specific challenges and compliance requirements.

 Yes. We support businesses across the UK, providing HR advice, people support and training remotely, as well as in person where required. 

You can expect expert advice, tailored solutions, and clear communication. Building strong, lasting relationships with our clients is at the heart of our business.

 We keep up to date with employment law changes and best practice, reviewing and updating your policies, contracts and processes as required. We also provide practical guidance to help managers apply changes correctly in real workplace situations. 

Yes, we can support with setting up performance management frameworks, conducting performance reviews, and providing coaching to both managers and employees for continuous improvement.

Yes. We focus on early intervention and practical support, helping managers address concerns before they escalate into formal grievances or disciplinary processes. This includes guidance, coaching and informal mediation where appropriate. 

We help businesses create clear grievance procedures, ensure fair investigations, and guide you through the necessary steps to resolve conflicts effectively and legally.

Yes, we offer support in managing complex employee relations issues, from disciplinary matters and disputes to providing advice on best practices for maintaining a positive workplace culture. Additionally, we assist in managing absences effectively, ensuring compliance with company policies and offering guidance on return-to-work procedures.

We guide businesses through sensitive processes like redundancy with compassion and compliance, ensuring the process is managed professionally and fairly, with support for affected employees.

Yes. We deliver practical HR training for managers and teams, covering areas such as performance management, absence, employee relations, wellbeing and employment law. 

Yes. Our training can be delivered online or in person, depending on your organisation’s needs. All sessions can be tailored to your business and team. 

An employee handbook outlines company policies, procedures, and expectations. We can help you create a comprehensive handbook that reflects your business values and ensures compliance with current legislation.

We help businesses create diversity and inclusion strategies, training programmes, and policies that promote an inclusive culture and help attract diverse talent.

Yes. We support businesses with the setup and implementation of HR systems, including configuring the system, uploading documents and supporting managers and employees to use it confidently.